Right of cancellation

You may withdraw from this contract within 14 days without giving any reason, either in writing (e.g. by letter, fax or email) or – if the goods have been delivered to you before the expiry of this period – by returning the goods. The period begins upon receipt of this notice in writing. To meet the withdrawal deadline, it is sufficient to send the notice of withdrawal or return the goods in good time.

The notice of withdrawal must be sent to:
Frandl Sports
1 Glaneckerweg
5400 Hallein, Austria

Consequences of withdrawal

In the event of a valid withdrawal, the goods and services received by both parties must be returned and any benefits derived (e.g. interest) must be surrendered. If you are unable to return or surrender the performance received and any benefits derived therefrom (e.g. benefits of use), or if you are only able to do so in part or in a deteriorated condition, you must compensate us for the loss in value to that extent.

You are only required to pay compensation for any deterioration in the item to the extent that such deterioration is attributable to handling of the item that goes beyond checking its characteristics and functionality. „Checking the characteristics and functionality“ refers to testing and trying out the goods in question, as is possible and customary in a high street shop, for example.

Items that can be sent by post must be returned at our expense and risk. Items that cannot be sent by post will be collected from you.

Any obligations to refund payments must be fulfilled within 30 days. For you, this period begins when you send your notice of withdrawal or the goods; for us, it begins upon receipt of these.

Model withdrawal form

(If you wish to cancel the contract, please complete this form and return it.)

– Frandl Sports, Glaneckerweg 1, 5400 Hallein, Austria | info@frandl-sports.com
– I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only for notifications on paper)
– Date

(*) Delete as appropriate.

Electronic cancellation form

You can also exercise your right of withdrawal online at https://ehartner.com/widerrufsbelehrung/. If you use this online function, we will immediately send you a confirmation of receipt on a durable medium (e.g. by email), containing information on the content of the notice of withdrawal as well as the date and time of its receipt.